The Guidance Center
Together. Guiding. Change.
Job Overview: To provide administrative support to outpatient psychiatric clinicians and patients
Responsibilities and Duties:
- Efficiently and effectively manage office documents as necessary such as labs orders and
results, prior authorizations for medications, referrals to other agency programs or other
medical offices, completion and submission of outside forms including but not limited to FMLA,
housing, assistance office
- Schedule next appointment, sign agency forms as needed
- Assist patient and prescriber with medication refill process and documentation
- Monitor clinicians’ schedules to ensure accuracy regarding meetings, patient information,
effective use of appointment slots
- Review, correct and approve clinical notes and evaluations
- Manage phone calls and document conversations as needed
Education and Experience:
This position requires the staff person to have above average grammar, spelling and punctuation skills,
be detail oriented, multitask, able to work mostly independently but also understand and appreciate the
value of being a team player as it relates to the psychiatric department and the agency. This position
requires someone who is comfortable with mental health clients.
- One year of medical office experience preferred
Full Time Benefits:
- Paid time off (PTO) – over6 weeksper year
- Two (2) floating wellness holidays
- Eight (8) paid holidays
- 401k retirement plan (with 200% employer match contribution)
- Affordable health insurance
- Vision insurance (free employer-paid coverage)
- Dental insurance (free employer-paid coverage)
- Life insurance (free employer-paid coverage)


